Privacy policy

Aria Venue publishes this website from 5485 Victoria Avenue, Niagara Falls, Ontario L2G 3L3 (Google Maps). This page explains how we handle personal details you send through the site, or by writing to events@ariavenue.ca or calling (289) 259-3859.

It covers the website and tour enquiries. A booking, if we make one later, is a separate written agreement. Using the site is also covered by the terms of use.

When you send a tour enquiry through Aria Venue, the form asks only for what we need to reply about your date. If you write to events@ariavenue.ca or call (289) 259-3859, we receive whatever you send that way.

A visit also sends a request to our host so the pages can load. That request may include the address of your device and which page you opened.

• Name
• Email address
• Phone number
• Event date
• Guest count, if you give one
• What you write about the day

That message is emailed to events@ariavenue.ca so we can write back about a tour or the date you have in mind. Before you send the form, you confirm we can contact you about that tour.

We use those details to reply, to plan a visit, and to keep the form working as intended. We do not keep a customer database on this site, sell your details or add you to a marketing list.

Under Canada's anti-spam law, we treat the form as a request you initiated. A reply about that enquiry is not a newsletter signup. We will not send marketing mail unless you ask us to.

Resend holds the message long enough to deliver it. We keep the copy in our inbox only as long as we need it to plan your visit or booking. When that work is done, we delete it.

You can ask us to delete it sooner by writing to events@ariavenue.ca or calling (289) 259-3859. If we must keep a message longer because the law requires it, we will say so when you ask.

The site is hosted on Vercel, in the United States, so a visit sends a request there. An enquiry is sent through Resend, our email provider, also in the United States, to our inbox.

The map stays off until you choose to load it. If you do, Google receives that request and may set its own cookies. We do not control those.

If you open Instagram or a vendor website from this site, that service receives the request. Those services have their own privacy rules. Only the people who need a message to reply to you can see it.

A necessary cookie remembers this cookie choice. We also remember a few display preferences on your device. If you start a tour request, those answers stay on this device until you send them or close the tab.

With your permission we load analytics to see which pages people open and how the site performs. That is processed by Vercel and is not used to advertise to you. Analytics stay off until you accept them.

You can accept all, keep essential only, or change that choice anytime from cookie settings.

• A necessary cookie that remembers this cookie choice
• Display preferences kept on your device, such as light or dark
• Tour answers kept on this device until you send them or close the tab
• Optional analytics, processed by Vercel, only after you accept them

You can write or call to access, correct or delete an enquiry we still have. You can also ask us to say what we still have, or to stop using it for a tour we have not yet booked. We reply the same week.

You can change cookie analytics from cookie settings without affecting an enquiry you have already sent.

If we cannot settle a privacy question, you can contact the Privacy Commissioner of Canada.

This website is written for people planning a wedding or event. We do not knowingly collect details from children. If you think a child has sent us a message, write to events@ariavenue.ca and we will delete it.

Aria Venue is at 5485 Victoria Avenue, Niagara Falls, Ontario L2G 3L3 (Google Maps). Write to events@ariavenue.ca or call (289) 259-3859. We reply the same week. If this page changes, we will update the date at the top. The new date is the current version of this policy.